Please seal your wefts.
1. Are your extensions 100% Virgin and How long does your Virgin Hair last?
Yes!! All of our hair extensions are 100% Virgin Human Hairs.
2. Can you wash & blow dry your extensions?
Because our hair is unprocessed you can do virtually anything to our hair as you would your “own” hair. It can be washed, colored, cut and styled and withstand heat over a long period of time. Your stylist can treat our Remy Virgin hair just as they would your natural hair. So keep those appointments and follow the same advice they give you when caring for your hair.
3. Why is Raw Hair Different?
Raw Virgin Hair has not went through ANY form of chemical or steam processing. The cuticle is fully intact and is some of the strongest, most durable hair in the world. This hair is very rare and has a much longer life span than other types of hair.
4. When should I expect to receive my hair?
After your order is placed, we will begin processing your order right away. Processing times can vary between 4-5 days and shipping is an additional 2-3 days. This time is critical because we thoroughly inspect each bundle to ensure that you are receiving the best quality hair. We also shampoo, deep condition and air dry your bundles to ensure they are clean, soft and beautiful when they arrive at your doorstep. Please note: Our office is closed on Mondays and holidays. We ship Tuesday-Friday only.
5. How long does the hair last?
Please keep in mind that no 2 people care for their hair the same way. There are so many factors to consider; products used, climate, water, how often hair is washed, heating tools, and of course how you individually care for our hair. With proper care and maintenance this hair can lasts for 12- 15 months.
6. Do your hair sheds?
All hair sheds. However, you will experience minimal shedding with our product. Please remember curly hair is known to shed more than straight, wavy, and deep wave.
7. What products should I use on the hair?
Please Refer to you Hair Care and Maintenance Pamphlet.
1. Garnier Fructis Sleek and Shine and Garnier Fructis frizz control
2. Herbal Essence Hello Hydration
To maintain Frizz apply a dime size of Garnier Fructis Frizz control daily. Make sure you co-wash weekly and other product or sprays.
8. Do you accept refunds?
At this time we only accept exchanges within 7 days of you receiving your product. The seal can not be broken and the weft can not be altered or cut. For health and safety reasons, there is no refund. Please see our Return Policy for details.
9. Does the hair come in different colors?
The hair comes in the originally state of the donors hair. Which is normally closest to a 1B/2. Remember hair can be colored to your liking. We do our best to make sure all of your bundles are a similar shade.
10. Why do I see grey hair in my bundles?
Virgin hair is cut directly from a donor's head. The hair can be dyed.
11. What is grade 4A, 5A, 6A, 7A?
We do not sell grades because virgin hair do get a grade because it is 100%. Grades of hair are what manufactures rate their hair quality depending on the level of processing or false/synthetic/mixed hair in their bundles.
12. Do Peerless Extensions have a wholesale Program?
No, Peerless Extensions do not offer wholesale.
13. What if I want to cancel my layaway order?
You will not lose your deposit. It will be converted into a store credit.
14. How many bundles do I need for a full sew in?
Lengths 14" - 18" you need 2 bundles for a full head.
Lengths 18" - 24" you need 3 bundles for a full head.
This is only a suggestion. The number of bundles will vary depending on the type of hairstyle.
15. Can I cut the wefts?
We advise you don't cut your wefts. If you decided to cut your wefts please seal the weft to prevent shedding.
16. I already place my order may I change it?
To insure expedited delivery all orders are processed daily. Unfortunately, once your payment is complete orders cannot to be modified. You are more than welcome to exchange any unused hair back to us if you are unsatisfied with the texture.
17. How long will my hair extensions last?
Our hair extensions will last 12 months to 15 months with proper care. Please note after each installment you will experience some shedding. Reseal your wefts after each installment. Refer back to question 5.
18. What is the difference Between SEA straight, Cambodia and Indian Hair?
|SEA Straight||Cambodia ( Coming Soon)||Indian Straight ( Coming Soon)|
|Color 1 or 1 B||Color 1B or 2||Color 1B or #2|
|Orgin: SILKY Bone Straight||Orgin: Slightly Coarse||Orgin: Wavy-Straight & known to frizz|
|This hair is MEANT to be worn Bone Straight.||Easily Curled due to being coarsed||Hold curls for 3-4 days. Life span is longer|